QM:Quality Management Representative

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{{QM Role

|Level=Executive Management

|Role owner=MKalb

|Role deputy=Mpruefling

|Short Description=The quality representative, also referred to as QMB or quality management representative, is the central person and function within a QM system according to ISO 9001.

}}

{| class="wikitable" style="width: 100%;"

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!Functions

!Competencies

!Responsibilities

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|Make sure that the processes required by the standard are implemented and actively applied in the company.

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* Course design

* Professional selection of the technical QM system (Wiki)

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* Supervision of system and product-related corrective and preventive actions.

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| Informing the executive management about the "condition" of the QM system and submitting suggestions for improvement.

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* Examination and Release of internal / external quality-relevant documents and briefing of executives about quality-related data and coordination of quality improvement measures.

* Ensuring the QM verification documentation (records).

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| Ensuring awareness of customer needs across the organization.

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* Participation in the evaluation of test results and customer surveys.

* Coordination of the annual [[QM:Audits | audit program]], including auditor selection.

* Planning and evaluation of the internal audits with audit evaluation as well as ensuring the professional exchange with other institutions in the field of quality management.

|}

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