| QM:Quality Management Representative
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| Niveau
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Executive Management
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| Eigenaar
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MKalb
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| Vervanger
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Mpruefling
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The quality representative, also referred to as QMB or quality management representative, is the central person and function within a QM system according to ISO 9001.
| Functions
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Competencies
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Responsibilities
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| Make sure that the processes required by the standard are implemented and actively applied in the company.
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- Course design
- Professional selection of the technical QM system (Wiki)
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- Supervision of system and product-related corrective and preventive actions.
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| Informing the executive management about the "condition" of the QM system and submitting suggestions for improvement.
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- Examination and Release of internal / external quality-relevant documents and briefing of executives about quality-related data and coordination of quality improvement measures.
- Ensuring the QM verification documentation (records).
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| Ensuring awareness of customer needs across the organization.
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- Participation in the evaluation of test results and customer surveys.
- Coordination of the annual audit program, including auditor selection.
- Planning and evaluation of the internal audits with audit evaluation as well as ensuring the professional exchange with other institutions in the field of quality management.
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